Return and Refund Policy

Last updated: April 15, 2021

Thank you for shopping at RKBM SERVICES (OPC) PRIVATE LIMITED operated by RKBM SERVICES (OPC) PRIVATE LIMITED.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RKBM Services (OPC) Pvt Ltd, House No 1187, Near Hanuman Mandir Pai, Kaithal, Haryana, India - 136043
• Service refers to the Website.
• Website refers to RKBM SERVICES (OPC) PRIVATE LIMITED, accessible from https://atmpays.com/
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You can not cancel Your Order after successfully placed.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: [email protected]
• By visiting this page on our website: https://atmpays.com/
• By phone number: 080 6932 8783

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

RKBM Services (OPC) Pvt Ltd, House No 1187, Near Hanuman Mandir Pai, Kaithal, Haryana, India - 136043

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: https://atmpays.com/
• By phone number: 080 6932 8783